Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Delivery time may range from 4 to 18 calendar days, depending on the origin and location of your order (local or overseas), the logistics partner, and when your order was picked up by them. This calculation excludes public holidays and the logistics partner’s non-working days.
Make sure to register a user name that reflects this intention. Your nickname might be fine for family or friends, but your first and last name or the name of your business is probably better when you set up an email account for professional purposes.
You are able to manage your shipping addresses from your Account settings tab.
You can add a new address by selecting the Add New Address button.
If you are logged in to your account, use the orders navigation and select order tracking/history from the menu options. From there, you can locate your recent orders and check the status.
Your credit card information is not kept.
VAT varies depending on your country.
If you send your client country information, we deliver it to you.
Varies depending on order quantity
If you need to swap an item
Returns and Exchanges
Define a clear return process. This should include information on how to initiate a return, where to send the returned item, and how long it will take for the refund or exchange to be processed.
Contact the seller as soon as possible to explain what happened and ask for a solution
Contact the seller as soon as possible to explain what happened and ask for a solution
Contact the seller as soon as possible to explain what happened and ask for a solution
info@amazonsuurunleri.com
If your package has already shipped, you can return the contents within 30 days for a refund of all but the shipping costs.
If your package has already shipped, you can return the contents within 30 days for a refund of all but the shipping costs.
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